Unlocking Consumer Duty Compliance: iVendi's New White Paper Sheds Light on the Role of Technology
We have just released a new white paper that delves deep into the world of Consumer Duty compliance and how technology can make all the...
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Preparing for Consumer Duty: A checklist for dealers and lenders
With the Financial Conduct Authority's (FCA) new Consumer Duty regulations coming into force in July 2023, the motor retail space is facing...
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Meeting the challenge of Consumer Duty through Customer Self-Service
The end of this month sees the next Consumer Duty deadline come into effect, when dealers and other introducers must have finished their...
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Meeting the FCA's Consumer Duty Obligations with Accurate Management Information
The Financial Conduct Authority (FCA) has recently introduced a new regulation called the Consumer Duty. The regulation is aimed at...
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Finance providers - should you build or buy your own digital marketplace?
More and more motor finance providers are thinking about the possibility of creating their own digital car sales marketplaces because of...
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Seven habits of successful automotive retailers
The digital landscape is an integral part of any successful business, and ensuring the right tools are used to achieve business goals is...
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How to display your cars for better sales performance
Have you ever considered how your cars are showcased online, and how they could reflect your business to your customers?
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Why you need landing pages for your paid ads
Pay-per-click advertising can be expensive, especially if you’re advertising in a highly competitive space like automotive. However, the...
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3 ways to build trust when selling cars online
Have you ever considered how you're showcasing cars online? And how they could reflect your business to your customers?
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The 10 Benefits of Connected Retailing
We mention the pandemic a lot in our blog as one of the main reasons for the rapid changes happening in modern auto retail. This is...
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5 effective ways to maximise your online presence
Having a good website, coupled with effective content and promotional strategies, can boost your online presence and help increase the...
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How the cost of living crisis is affecting motor finance?
The current fluctuations in the UK economy have everyone tightening their belts. From consumers looking after their personal finances to...
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How can aftersales products increase per-vehicle profitability?
The inclusion of additional products and services is an essential source of per-vehicle profitability for many dealerships.
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iVendi Product Updates - September 2022
We’re continuously working to update our products & platform, from rolling out large new product upgrades, right down to smaller user...
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Are you tracking your customer finance journeys? You should be…
As finance continues to be more integral to consumers, some inevitable changes are required in order to ensure the consumer is up to speed...
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What matters most to a modern motor finance consumer?
Gone are the days of going to the bank to speak to a bank manager to secure finances for big-ticket purchases. Consumers can now do almost...
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Build better buying journeys with these tips and examples
There are no longer any questions about how customer expectations have changed the way people buy, and in turn, the way businesses sell has...
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Notice anything new? We’ve revamped our website!
We are pleased to announce the launch of our new website!
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iVendi appoints two new VPs to support continued growth
Two new VPs have been appointed at iVendi to support our continued growth ambitions and to further develop our tech teams, so our products...
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What the new ‘digital divide’ means for vehicle retail
Digital tools indeed influence consumer behaviour across most commercial industries, however, the characteristics can vary by sector.
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What to look out for before Google vehicle ads launch in the UK
Automotive retailing continues to adopt new technologies and expand the online experiences on offer to consumers in the market for a new...
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Is automotive retail on the mend?
We've seen significant growth in Online Finance Applications coming through the iVendi platform in 2021
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3 reasons consumers are choosing to shop for finance online
Consumer behaviour continues to reshape the vehicle finance landscape.As more and more aspects of everyday life move online, consumers are...
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iVendi's Top 10 Cybersecurity Checks
There are times when the cyber threat to an organisation is greater than usual.It has been reported that phishing attempts increased by as...
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iVendi kicks off 2022 with a series of senior appointments
iVendi continues its growth with a series of senior appointments to bring in the new year.
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How motor retailers can become digital disruptors
The way consumers engage with the vehicle buying journey is changing. New technologies that bring conventional e-commerce into the world of...
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What do consumers really want from an Electric Vehicle?
It’s a well established fact that consumer attitudes change over time.
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iVendi enhances security & compliance with new accreditations.
Information security has always been a top priority for iVendi.
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iVendi named as finalists in best service desk awards
We are thrilled to share that we have been named one of the finalists for the Service Desk Institute’s Best Service Desk of the Year award,...
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Darren Sinclair appointed as iVendi's first Chief Commercial Officer
Darren Sinclair has been appointed as iVendi’s first chief commercial officer as the company embarks on ambitious plans to double its...
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Delivering the best online customer experience - Top 4 Top Tips
Consumers have changed how they interact with retailers across the board and many are now shifting to an online-first preference when they...
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Paul Bennett appointed as iVendi SVP for international business and banking alliances
Paul Bennett has been appointed to the newly-created role of Senior Vice President of International Business and Banking Alliances as part...
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New learning & development programme introduced at iVendi
A new learning and development programme has been introduced at iVendi in support of the company’s plans to double in size over the next...
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Simon Hunt joins iVendi as Head of Information Security and Compliance
Simon Hunt has been appointed to the new role of head of information security and compliance at iVendi.He has worked as a freelance...
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How to harness customer online activity and improve profitability
Competition to capture consumer attention online continues to intensify, with many retailers seeking ways to differentiate themselves...
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Why are motor finance eligibility applications likely to fail?
Being refused credit for car finance is not a desirable outcome for customers and retailers alike.
A refused application can slow down or...
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How to meet customer needs online - Top 4 Top Tips
Big changes are coming in the automotive world, especially from the increasingly tech savvy consumer. As a user of the iVendi Connected...
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New iVendi video helps sell service plans online
The 90-second animation explains the concept of service plans to consumers unfamiliar with the product and follows others covering...
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Consumers manage rising used car prices by paying higher deposits
Our latest data shows that car buyers are primarily managing rapidly rising used car prices by paying higher deposits on their motor...
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Quality of online finance applicants are improving
The quality of online motor finance applicants appears to have improved in recent months as pandemic lockdowns eased, new iVendi data shows.
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iVendi introduces enhanced online vehicle orders to its platform
iVendi introduces Online Orders as part of its enhanced suite of automotive e-commerce solutions.
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Only one in four dealers are selling value added products digitally
Fewer than one in four dealers are attempting to sell warranties and other aftersales products digitally – despite evidence from iVendi...
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Connected Retailing Whitepaper
Download your free iVendi white paper on digital transformation.
A new white paper from iVendi is designed to help dealers complete...
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Five Lessons to be Carried Forward from the Pandemic
With the end of the pandemic now hopefully in sight, this seems like a good
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Traditional Online Retail Tech Fails Dealers During Pandemic
James Tew, CEO, said the limitations of systems that imposed an online journey on used car, van and motorcycle retailers and their...
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More than a third of car buyers self-serve online
More than a third (37%) of used car buyers self-served motor finance and
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Connected Retailing: Addressing the Challenges of Digital Transformation
iVendi, in partnership with the Institute of the Motor Industry (IMI), is hosting a new
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Lockdowns have closed gap on used car digital disruptors, says iVendi
Successive lockdowns during the last 12 months have dramatically closed the
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£1.3bn used vehicle sales through iVendi platform in pandemic year is up £200m on previous 12 months
More than £1.3bn of online and showroom vehicle sales have been
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iVendi set to “almost double” headcount over next three years in support of growth
Staff headcount at iVendi is set to “almost double” over the next three years in
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Online motor warranty sales issue may have been resolved, says iVendi
The issue of motor retailers losing out on sales of warranties and other value adde
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Changes in online-showroom relationship being accelerated by further lockdowns
Changes in the relationship between online and showroom motor retailer sale
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iVendi provides motor finance technology for YesAuto in new deal
YesAuto say they offer a new way to search and buy cars that aims to make the process easier, more enjoyable and more engaging by...
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Online motor retail dividing into simple and complex transaction models, reports iVendi
James Tew, CEO explained that increased use of digital sales models throughout the coronavirus crisis had prompted retailers to gravitate...
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iVendi’s new TRANSACT wins major innovation award
TRANSACT, which was introduced in April, was named winner in the Innovation category of the Car Finance Awards. The company also scooped a...
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Dealer digital activity up by a third in first 10 days of lockdown, reports iVendi
Compared to the 10 day period before the new measures took effect on November 5, the number of proposed “Digital Deals” sent by car, van...
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New lockdown will prompt shift to more proactive digital approach, predicts iVendi
New lockdown measures coming into force in England are accelerating a trend
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Online reservation feature enabled free of charge to help dealers through new lockdown
An advanced online feature that will enable dealers to offer online reservatio
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“Cost of not selling” becomes apparent for dealers in light of coronavirus crisis
The “cost of not selling” has become more apparent for dealers in the light of the
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Finance companies need to work with partners on new FCA regulations, says iVendi
Motor finance companies need to be working now with vehicle retailers and
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Can your technology cope with the new FCA regulations?
Dealers need to ensure their technology is keeping up with new FCA regulations on
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CitNOW integration opens up new possibilities for dealers
A new integration between iVendi and CitNOW allows a sophisticated range of
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Trade-ins and VAPs are proving hurdles for post-lockdown dealers
Trade-ins and value-added products (VAPs) are proving to be the biggest
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iVendi product provided free of charge helps dealers to £63m of digital deals
A new iVendi product provided free of charge to coronavirus crisis-hit vehicle
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Improved lead generation from Rapid RTC integration
A new integration between iVendi and RAPID RTC means improved lead
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Half of iVendi staff set to adopt remote working
More than half of iVendi’s 90 staff are being given the option to work remotely
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53% increase in online motor finance applications since just before lockdown, iVendi reports
There has been a 53% increase in the number of motor finance applications
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New technology helping dealers cope with post-lockdown staffing levels
New technology is helping dealers re-engineer their processes and cope with
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Rewriting the rules on vehicle search
iVendi’s new product for vehicle retailers aims to “rewrite the rules” for online car,
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Jump in demand for iVendi’s reserve-and-collect tech as lockdown eases
As dealers ease out of lockdown, we’re seeing a jump in demand for recently
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Negotiating with customers under click and collect
One of the issues facing the many dealers adopting a click and collect model of
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Return to trading likely to prompt “step change” in online motor retail
Dealers returning to trading as the lockdown eases are likely to prompt a
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All about iVendi’s new TRANSACT
Last week, we announced that our very latest product, TRANSACT, would be provided to all of our direct dealer customers free of charge...
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iVendi helps crisis-hit car retailers with free of charge software
iVendi is aiming to help coronavirus crisis-hit car retailers by supplying them with it
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Why online tech is increasingly driving dealer showroom efficiencies
Online motor finance technology is increasingly being used by dealers to dri ve efficiencies in the showroom in a new development, we’re...
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Reassuring you about our service provision
Many companies are understandably sending out highly detailed statements to show their customers how they are handling the requirement for...
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Online sales could provide lifeline to dealers disrupted by coronavirus
Online sales could provide a lifeline to car, van and motorcycle dealers whose
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iVendi recognised with Best Companies accreditation
A new national accreditation received by iVendi after a thorough, independent
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iVendi CONVERT sees 32% increase in leads and enquiries in trials
A 32% increase* in leads and enquiries generated has been recorded in trials fo
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37% of dealer users still on Windows 7, warns iVendi
iVendi is reporting that 37% of its dealer users are still utilising the Windows 7
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iVendi’s used car marketplace for BDK goes live
An innovative online used car marketplace created by iVendi and made available to
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iVendi unveils its 2020 vision at AM Live
AM Live, held at the National Exhibition Centre last week, was the forum chosen
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Why traditional vehicle search is too limiting
New research by iVendi illustrates why traditional vehicle search is too limiting
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Please back iVendi for Bangers4Ben
Two iVendi teams are being entered, with both cars covering 3,000 miles each from North Wales to a secret location in France. The whole...
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iVendi’s charity runners set to raise money for children’s hospice
Ruth Ilgunas, Kieron Grenney-Tabret, Mike Cullen, Dawn Palmer-Reid – who all work from our Manchester office – are fundraising for Francis...
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iVendi Incubator launched to meet changing skills needs
It is designed to provide a flexible solution to our skills needs as they develop, based on both internally and externally-sourced courses.
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iVendi celebrates first 10 years
The company has grown from a two person operation to employ almost 100 people across two sites in Manchester and Colwyn Bay, with more than...
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Mercedes online retail announcement positive but issues remain, says iVendi
“The question is what Mercedes-Benz are really planning to achieve. Do they envisage that 25% of new car deals be fulfilled online or will...
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News of US dealer breach highlights importance of data security, says iVendi
DealerBuilt has just been censured by the Federal Trade Commission for failure to encrypt customer data alongside a range of other...
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Ability to track web site visits throws new light on car and van buyer behaviour
The company’s technology can now follow a customer’s activity every time that they use a different car retail web site, so can build up a...
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7,000 dealers now connected to iVendi motor finance products
Seven thousand dealers are now connected to iVendi online motor
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New in-showroom tool lets dealers and buyers “dig deep” into motor finance eligibility factors
A new online tool launched this week by iVendi allows dealers
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Motor Finance announces industry awards winners for 2018
Berlin, 27th April 2018 – The Motor Finance Awards, is pleased to announce
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Online retailing to be focus of iVendi workshops at CDX18
The online motor retail experience is to be the focus of a revealing
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iVendi wins Motor Finance Award in Berlin
iVendi has won a prestigious Motor Finance Award, adding to the many
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iVendi invests £3m in “event store” to track online motor retail customers
iVendi has invested more than £3m in completing an “event store” that
