WHITE PAPERS
Practical Insight for Smarter Automotive Finance & E-Commerce
Our white papers are designed for automotive retailers, lenders, and partners who want more than theory.
Each one delivers clear insight into buyer behaviour, finance performance, compliance, and digital journeys — with practical takeaways you can apply to grow sales, improve funding outcomes, and stay ahead of change.
Download research that helps you make better decisions — faster.
Modernising Motor Finance
Building Smarter, More Efficient Finance Journeys
Motor finance is evolving — and traditional processes are holding performance back. This paper explores how modern platforms, pre-approval, and integrated workflows reduce friction, improve application quality, and increase funded outcomes.
You’ll learn:
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Why mismatched applications drive declines and inefficiency
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How smarter matching improves approval rates
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What modern finance journeys look like in practice
Driving Future Success
Understanding How Today’s Buyers Really Buy Vehicles
Explore how consumer expectations have changed — and what that means for finance, digital journeys, and conversion. Based on research with 1,000 UK vehicle buyers, this paper reveals how dealers and lenders can align experiences to turn interest into funded deals.
You’ll learn:
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What buyers expect before they apply for finance
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How early finance visibility improves confidence and conversion
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Where online and showroom journeys must connect
Navigating Consumer Duty
Delivering Better Outcomes — Confidently and Compliantly
Consumer Duty is reshaping how finance is presented, explained, and managed. This paper breaks down what good looks like — and how dealers and lenders can meet regulatory expectations while improving customer experience.
You’ll learn:
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What Consumer Duty means for finance journeys
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How clarity and transparency improve trust
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Practical steps to reduce compliance risk
Better Buying Journeys
Creating Joined-Up Experiences That Convert
Disconnected online and showroom journeys cost sales. This paper explores how consistent, finance-enabled journeys improve engagement, shorten decision time, and increase conversion — without adding complexity for teams.
You’ll learn:
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Why buyers abandon disconnected journeys
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How finance visibility changes decision-making
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How to align digital and in-store experiences
Connected Retailing
Why Integration Is Now a Competitive Advantage
As vehicle sales become more digital, disconnected systems slow teams down and frustrate buyers. This paper explores the role of integrated platforms in improving efficiency, insight, and performance across the full sales journey.
You’ll learn:
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Where fragmented systems create friction
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How integration improves dealer efficiency
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Why finance and commerce must work together
Using Search to Power Sales
Turning Online Browsing into Finance-Ready Leads
Search is often the first step in the buying journey — but it’s rarely optimised for conversion. This paper explores how intelligent search and data-led journeys increase engagement and attract higher-quality enquiries.
You’ll learn:
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How buyers search for vehicles online
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Why better search drives better leads
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How to shorten the path from browse to buy