iVendi creates new team for improved customer tech support

iVendi has completely created a new technical support team with the appointment of a departmental manager and six other personnel.

Ian Jones has been named as technical support manager and will be responsible for ensuring iVendi delivers an outstanding level of service and support to it’s clients.

A graduate of the University of Glamorgan, he has an extensive background in technical support for organisations such as Ralawise, Wrexham County Borough Council and Warwick International Group.

The new team consists of a mix of existing staff within iVendi and four new hires.

Richard Tavernor, COO at iVendi, said: “As a business, we are growing at a pace and being able to provide an outstanding level of support to our customers is essential to our success in a highly competitive market.

“The new tech support team will be available to help dealers, manufacturers, finance providers and others to ensure that any questions and issues that arise are dealt with in a fast, effective and professional manner.

“We very much see creating a resource of this kind as an important further step in our development as an IT company.”