How do I set myself up for iVendi Pay?

What to have ready before starting

You will require some information about your business to complete the onboarding including the below:

• Company legal name and company number

• Business address and home address for each owner or director

• Bank account details for payouts

• VAT number if registered

• Business website where vehicles are sold

• A short product description of what you sell

• A person of significant control (PSC) is available to complete or approve details
  

Do I need to complete all of the onboarding in one sitting?

No. If you are interrupted or find you do not have all of the information to hand then Stripe will save where you are up to.

Best Practice

• Use the website you actually use to sell vehicles

• The more complete your information the faster verification will be
• Tax registrations only matter if you sell into other countries
• Optional items, such as, donations, are not required to use Stripe
• If your account owner changes, transfer ownership in Stripe before they leave
  

How to Onboard

What Happens Next?

Once the form has been completed, Stripe will verify your information. This is usually instant but can take up to three days.

In some instances, you may be asked for proof of address or proof of identity. Proof of address is uploaded via the Stripe onboarding flow whereas proof of identity is completed through a secure link.

Troubleshooting

I cannot see the Stripe tiles on the iVendi platform

Ask an admin to grant Stripe Account Management user permissions or reach out to iVendi for further assistance.

Address could not be validated

Check formatting and postcode. We pass this to Stripe for validation.

Lost 2FA device

Use backup code to sign in then add a new device.

Already have a Stripe account but asked to create a new one

Choose Sign In then authorise the connection to the existing account.